Effective Date: January 2025
Monogram Med Spa
Located in: Virginia, United States

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1. Introduction

Monogram Med Spa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website or use our services.

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2. Information We Collect

We may collect the following types of personal information:

• Personal Identifiers: Name, email address, phone number, and mailing address

• Health or Wellness Information: Only if you voluntarily provide it through forms or consultations

• Internet Activity: IP address, browser type, device information, and usage data collected via cookies or analytics tools

• Communication Records: Emails, chat messages, or other interactions

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3. How We Use Your Information

We use your information to:

• Schedule and manage appointments or services

• Provide customer support and respond to inquiries

• Send you marketing communications (with your consent)

• Improve our website, services, and customer experience

• Comply with legal obligations

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4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: For tasks like email marketing, analytics, website hosting, and booking software

• Legal Authorities: If required to comply with laws, regulations, or legal processes

• Business Transfers: In the event of a merger, acquisition, or asset sale

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5. Your Privacy Rights (Virginia Residents)

Under the Virginia Consumer Data Protection Act (VCDPA), you have the right to:

• Access: Request a copy of the personal data we hold about you

• Correct: Request corrections to your information

• Delete: Ask us to delete your personal data

• Opt-Out: Say no to targeted advertising or the sale of personal data (we do not currently sell your data)

• Appeal: If we deny your request, you can appeal the decision

To make a request, please contact us at hello@monogrammedspa.com

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6. Cookies and Tracking Technologies

We use cookies and similar tracking tools (e.g., Google Analytics) to:

• Understand how users interact with our website

• Improve performance and user experience

• Remember your preferences

You can adjust cookie settings in your browser at any time.

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7. Email and SMS Marketing

With your consent, we may send promotional emails or texts. You can opt out at any time by clicking “unsubscribe” or replying “STOP” to SMS messages.

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8. Data Security

We take reasonable measures to protect your information, including secure servers, encryption, and limited access protocols. However, no method of transmission over the internet is 100% secure.

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9. Third-Party Links

Our website may link to third-party websites or services. We are not responsible for the privacy practices of those sites.

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10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

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11. Changes to This Policy

We may update this policy occasionally. The “Effective Date” at the top reflects the latest version. We encourage you to review this page regularly.

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12. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at:

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Monogram Med Spa
📧 Email: hello@monogrammedspa.com
📞 Phone: 844-697-7248